Complete respite care

A DIFFERENT APPROACH TO SHORT-TERM NDIS RESPITE CARE.

We’re bringing a higher standard of care to people with disabilities, renowned for our friendly staff, quality suites, and exceptional support, putting your comfort first. Located across Sydney, Melbourne, and the Gold Coast.

Why Choose Us

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SPECIALIST
STAFF

We believe our greatest asset is our team – and for good reason. With extensive experience, full background checks, rigorous training, and each having a CHC33021 Certificate III in Individual Support, we only hire the most exceptional applicants.

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TAILORED
SUPPORT

We’re known for our personalised care plans, ensuring our support is shaped around your needs. From your best-loved activities to your mobility considerations, we leave no stone unturned.

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EXCELLENT
ACCOMMODATIONS

To our team, it’s not enough for a suite to be accessible. In addition, it must suit your goals, including a range of community participation opportunites and the ability to trial independent living, in a safe and nurturing environment.

Our Locations

We believe that distance shouldn’t come between people with disabilities, and the type of warm, compassionate, person-led respite care that you deserve. It’s the reason we have locations across the region, from Sydney and the Gold Coast to Melbourne – each with the same standard of care, the same spacious, fully accessible suites, and the same extensive community participation opportunities.

Our Process

With us, it’s simple.

STEP 01. REACH OUT

It starts with a few clicks. Simply click the button below, fill out the enquiry form, and let us take it from there. You will have to show proof of a genuine need for STA.

Send Enquiry

STEP 02. RECEIVE QUOTE

We understand that everyone is different. It’s what makes us human – and so, we’ll build a quote around your unique needs.

STEP 03. FUNDING

We understand that you probably have enough to deal with. That’s why we’ll liaise directly with your NDIS plan manager. Remember: NDIS participants are entitled to 28 days of respite per year, which you take in two separate periods of time.

STEP 04. AGREEMENT SENT

Once we’ve discussed the finer details, your requirements and preferences, we’ll confirm them all in a Service Agreement.

STEP 05. GET BOOKED IN

Once you’ve signed the Service Agreement, we’ll book everything in, so you can plan your free time with the confidence that your booking is confirmed.

STEP 06. ALL SET

Now, you’re all set for a well-deserved break.

Client Testimonials

Hear from our previous clients who have been in your shoes.

★★★★★

I highly recommend; professional, very good communication and organsation, friendly workers and the best service I received. Thank you Jackson for your time and quality and friendly manner. I loved your organisation would love to continue working with you.

Miya Hamandan
★★★★★

We had an amazing weekend the apartment was perfect. The staff were amazing helped us so much even out of work hours. Can’t recommend this highly enough. Can’t wait for next one thank you so much 😊 🙏🙏. Jackson was an absolute gem he is wonderful.

Jane Leeson
★★★★★

We are so glad we chose Complete Respite Care for our needs, as our experience with them has been very satisfactory. Jackson has been prompt, reliable and easy to communicate with.  He has knowledge and understanding of the industry, and has personally gone above and beyond to deliver the required services.  We wouldn’t hesitate to use them again in the future.

Kate Horan
★★★★★

What an amazing service Complete Respite Care are. From getting a quote to arriving at our accommodation being met personally by one of their staff. It was my husbands first respite care and I’m sure it won’t be the last. Every thing he needed was supplied by this fantastic company from all his care equipment to 3 days of social outings. Just want to say a big thankyou to Will who was our contact person who went above and  beyond for all my husband Andrew's needs. I would highly recommend this provider for an incredible and most enjoyable respite care package!

Karine Davidson
★★★★★

Great team for a fantastic stay. They worked hard to accommodate us and our preferences for our stay. Always helpful with whatever was needed. Everything was at an excellent standard. I got a greatly needed rest and a fun-filled time to enjoy with my kids. I only wish our stay was longer.

Danche Elder
★★★★★

I had a fantastic trip away for a week. Thanks Complete Respite Care for making my dreams come true. I will definitely be back soon with your company. Complete Respite Care have done everything as promised + more. Had a fantastic time at the theatre watching Moulin Rouge. Keep up the great work it's very much appreciated.

Luke Andrews
★★★★★

The team was incredibly professional and responsive throughout the entire process. They took the time to understand my needs and delivered a product that exceeded my expectations. I am thrilled with the results and will definitely be returning for future projects.

Jane Smith

Our Mission

Our mission is to uplift lives—empowering participants and their families through independence, skill-building, and community engagement—all within a safe, supportive, and compassionate environment.

Our Values

In short, we were built upon a foundation of compassion, inclusivity  and empowerment – a trio of values that come together to ensure we’re giving the type of care that we’d like to receive. By championing the importance of choice, advocating for person-centred care plans, and leading with a sense of warmth, we do just that.

Our Blog

Latest Posts

12/1/2025
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For Carers
Respite Pitfalls: Common Mistakes of Caregivers and Care Recipients
Respite care works both ways for caregivers and care recipients. For caregivers like you, it offers a lifeline - providing a much-needed break from the constant demands of caregiving. It's a chance to recharge, rejuvenate, and prioritise your own well-being.
12/1/2025
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For Carers
Respite vs. Holiday: Understanding the Key Differences
Need a break? Everyone does. But if you're a carer, "taking a break" is more complicated. How can you step away when someone relies on you? Understanding the difference between a traditional holiday and respite care is key.
A Comprehensive Guide to Choosing STA | Complete Respite Care
Craving a rejuvenating getaway, but worried about who will care for your loved one? Short Term Accommodation (STA) under the National Disability Insurance Scheme (NDIS) offers a fantastic solution.

How Can We Help?

We’d love to hear from you, whether you’re ready to book in, you’re interested in learning more about the team behind the screen, or you’d like to know how we can help you.